Shipping Policy

Paw Haven Shipping Policy

Effective Date: 09/27/24

At Paw Haven, we are committed to providing you with a seamless shopping experience, including efficient shipping of your orders. This Shipping Policy outlines our practices regarding order processing, shipping options, and delivery times.

1. Order Processing

  • Orders are typically processed within 2-3 business days after confirmation of payment.
  • You will receive an email notification once your order has been shipped, which will include tracking information.

2. Shipping Options

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: Delivery typically within 3-5 business days after processing.
  • Expedited Shipping: Delivery typically within 2-3 business days after processing. Additional charges may apply.
  • International Shipping: Available to select countries. Delivery times vary by location.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method. Promotions or discounts may apply, which will be reflected in your total at checkout.

4. Delivery Times

  • Delivery times are estimates and may vary based on the shipping method selected, destination, and any unforeseen circumstances (e.g., weather delays, holidays).
  • While we strive to meet the estimated delivery times, we cannot guarantee them due to factors beyond our control.

5. Tracking Your Order

Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor your shipment’s progress on the carrier’s website.

6. Missing or Damaged Items

If your order does not arrive within the estimated delivery time or arrives damaged, please contact us at contactpawhavenstore@gmail.com as soon as possible. We will work with you to resolve the issue promptly.

7. International Shipping Duties and Taxes

For international orders, customs duties and taxes may be applied upon arrival in the destination country. These fees are the responsibility of the recipient and are not included in the shipping charges at checkout. Please check with your local customs office for details.

8. Changes to Shipping Policy

Paw Haven reserves the right to modify this Shipping Policy at any time. Any changes will take effect immediately upon posting on our website. We encourage you to review our policy periodically for updates.

9. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us:

Paw Haven
Email: contactpawhavenstore@gmail.com